Callex has a range of voice services to help reduce your call costs; providing all of the voice services your business needs to communicate with maximum efficiency.
Bringing existing services to Callex is a seamless process and will not disrupt your service, and of course you keep your existing numbers.
We provide our customers with a Full Service (line rental, local, long distance and international calls) either as a pay as you go (PAYG) or our Unlimited package, which has Local/National and calls to mobiles included)
Most businesses are now taking full advantage of this by transitioning their PSTN/ISDN phone services to Callex business SIP Trunk service
Key Benefits of Callex voice Services:
- Utilise your existing infrastructure
- Instant, hassle-free changeover
- One of the most reliable communication networks
- Local calls from 12¢ per call (untimed)
- Unlimited call packages
As well as the standard telephone voice services on PSTN (public switched telephone network), Callex provides a wide range of value-added services that allow a business to operate effectively, such as:
Inbound services 1300, 1800 & 13
Our voice services are split into two groups, Residential and Business services. With Residential Callex supplies a simple, cost-effective home phone and fax solution all on the one bill, with the lowest national, calls to mobiles and international call rates, ask about our bundle packages. With our Business services, Callex will analyse and recommend the best plan for your business needs and calling pattern, and link your internet with your phone lines for a special bundled price.
InBound Services
Callex Inbound Solutions (1300, 1800, 13)
Callex specialise in 1300, 13 and 1800 inbound solutions for businesses. Inbound numbers provide the professional image you want your business to have! They are an inexpensive way of letting your customers keep in touch quickly and easily.
13, 1300 & 1800 numbers can be routed to answer on any landline or mobile number in Australia or overseas. They can route to different answer points depending on the time of day and day of week. If one answer point is busy, the call can roll over to alternative answer points.
Inbound solutions can offer your business the following advantages:
- Create a professional image and feel for your business
- Broaden your customer reach by providing a national number, not just a local number
- Improved customer service handling
- Consolidation of your call centre operations
- Direct calls to Sales/Support departments, independent of location
- Transferable nationally, your number doesn’t change when your change locations
- Greater call handling flexibility
- Increased brand strength
- Differentiate yourself from your competitors
1800 Numbers
- 10-digit number that’s easy to remember
- Free call for your customers from any fixed line across Australia
1300 Numbers
- 10-digit number that’s easy to remember
- Special service local call rate
13 Numbers
- 6-digit number that’s easy to remember
- Special service local call rate